Same Day Order is Available For Order Before 1PM Everyday!
FAQ

Q. How do purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.



Q. What are the payment methods available?
https://www.partywonderland.my offers various kind of Payment Methods as shown below :-
1. Internet Banking via iPay88

2. E-Wallet : Coming Soon

Note: Your purchased products will not be delivered until we receive full payment.

Q. Can I cancel an existing order that have been made?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at pwonline.my@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order. (For cancellation and postponement, the order must be 24 hours before scheduled collection or delivery time which reservation is presently held.)


Q. What is the product's transaction currency?
All products transaction currency will be done in Malaysian Ringgit.

Q. How long does the delivery usually takes?
Pre-Order is required for customized products, please make sure to order Three (3) days before the delivery date and time.

Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please whatsapp us @ +60123906277.