Return and Refund Policy

REFUND POLICY 

  • Your order is non-refundable and unchangeable once your order is confirmed. However, date and time of delivery / collection may be amended up to 24 hours before the intended delivery or pickup date.
  • However, in the event of balloon burst after delivery and is not due to any mishandling by the customer within the first (1) hour grace period, we will do any refund/exchange whichever deemed fit in that situation.