Return and Refund Policy

REFUND POLICY

Your order is non-refundable and unchangeable once your order is confirmed. However, date and time of delivery / collection may be amended up to 24 hours before the intended delivery or pickup date.
However, in the event of balloon burst after delivery and is not due to any mishandling by the customer within the first (1) hour grace period, we will do any refund/exchange whichever deemed fit in that situation.